The Michigan Dental Association is proud to be your first choice for continuing education. You can easily plan your MDA CE courses months in advance using the complete course listings found on these pages. You’ll also find important information about mandatory continuing education requirements and relicensure.

If your Michigan dental society or accredited dental school has a CE event to publicize here, please submit your information using the CE Course Form by clicking the link in the left menu.

Local Patient Search and How Google Impacts You and The Importance of Phone Call Tracking

12/09/2022 | 9:00 am - 4:00 pm

Speaker: Sean White

Fee: $275/Member DDS; $143/Staff and Life Retired Member DDS; $375/Nonmember DDS

CE Credits: 6

MDA Headquarters, Okemos MI

The morning course will cover how search engine optimization, your Google Business Profile, and online reviews impact your local search ranking. The afternoon course will cover how using call tracking numbers and listening to your recorded calls helps you expertly train your front desk staff to convert every new patient who calls.

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2023 MDA Winter Scientific Session

01/06/2023 - 01/08/2023 | All Day

Speaker: April Callis-Birchmeier, PMP, CCMP, CSP; Kyle Hogg, DDS; Leyvee Cabanilla Jacobs, DDM, DDS, MSD

Fee: See Below

CE Credits:

Crystal Mountain Resort, Thompsonville MI

Combine outdoor fun with CE credits at the MDA Winter Scientific Session, to be held Jan. 6-8, 2023, at Crystal Mountain. Come join us, and be sure to bring the family! Meet your colleagues for a few hours of study each day, and then hit the slopes! Choose from a variety of ski packages and accommodations. No wonder the MDA Winter Scientific Session is such a favorite every year.

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Making The Team: Hiring, Culture, Professionalism, Productivity

02/03/2023 | 9:00 am - 4:00 pm

Speaker: Laura Nelson, BS, MS, FAADOM

Fee: $275/Member DDS; $143/Staff and Life Retired Member DDS; $375/Nonmember DDS

CE Credits: 6

Embassy Suites Detroit-Livonia-Novi, Livonia MI

In this course, you will learn the communication skills and procedures that create the ultimate customer service experience for your patients.

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2023 MDA Spring Scientific Session

03/10/2023 - 03/12/2023 | All Day

Speaker: Ryan Vet, MBA; Cindy Purdy, RDH, BSDH

Fee: See Below

CE Credits: 9

Great Wolf Lodge, Traverse City MI

Welcome to Great Wolf Lodge, a first-class, full-service destination resort designed to capture the atmosphere and adventure of the north woods. At Great Wolf Lodge you can take an adventure trip into the north woods at a gigantic indoor resort. It’s great for the whole family! While you’re there, be sure to test your bravery at Bear Track Landing, with eight water slides and five pools. As one of the world’s largest indoor water parks, Great Wolf Lodge provides water-based entertainment throughout the year, even during winter!

Read More Register Now

No events are currently scheduled.

MDA Online CE Courses

MDA online continuing education is a convenient way to earn those extra CE credits you need. Remember, you can earn up to 30 CE credits online (RDA and RDH may earn up to 18 credits) in each three-year licensing period. Successfully passing an online quiz below will earn you one continuing education credit within the online CE category.

Just click on an online CE course from the list below to view a recorded seminar or webinar, register for a webinar, or read an article. Links to the corresponding online quizzes will appear at the conclusion of the based upon the selection you make. Upon successful completion of online quizzes, you can print out a CE voucher from the MDA equal to one hour of continuing education credit. Courses containing the Certified Dental Business Professional logo qualify for the MDA’s CDBP program.

The Michigan Dental Association is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. The Michigan Board of Dentistry accepts ADA CERP and AGD PACE toward license renewal.

Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp.


Recorded Seminar

Is Going Non-Par Right for You?

Dr. Mark MurphySpeakers: Mark T. Murphy, DDS
Fee: FREE/MDA DDS; $25/Nonmember DDS
CE Credits: 1
Register Now

Dental insurance reimbursements have been declining for over 15 years while operational expenditures continue to soar. This has impacted the average income of dentists, their teams, their level of enjoyment and fulfillment, and the ability to operate a small business responsibly. Dr. Mark Murphy will help you first understand WHY this is happening. Then he will move to HOW you can evaluate the financial risk and reward equation. And finally, WHAT a dental practice can do to seamlessly navigate this chasm if they choose to go NON PAR. This webinar is not suggesting this path, rather, engaging a careful analysis to help answer the question, “Is Going Non Par Right for You?”

Learning Objectives:

  • Survey the reimbursement landscape and its effect on dentistry.
  • Measure and analyze the role of dental insurance in your practice.
  • Discover sound strategies and tactics for going Non PPO or Non Par.

Co-sponsored by MDA Insurance and MDA Services.

About the Speaker … Dr. Mark Murphy practices DSM part time in Rochester Michigan, is the Lead Faculty for Clinical Education at ProSomnus Sleep Technologies, chairs the Dental Sleep Medicine program at the Detroit Mercy School of Dentistry, and is a regular presenter on sleep and TMD at the Pankey Institute. He has served on the board of directors of the Pankey Institute, the National Association of Dental Laboratories, the Identalloy Council, the Foundation for Dental Laboratory Technology, the St. Vincent DePaul’s Dental Center, and the Dental Advisor. He lectures internationally on leadership, practice management, communication, case acceptance, planning, occlusion, sleep, and TMD. He has a knack for presenting pertinent information in an entertaining manner.


Recorded Webinar

CDT Code Changes in 2022 and Their Use in the Age of Analytics

Dr. Christopher SmileySpeaker: Chris Smiley, DDS
Fee: $20/MDA DDS and Staff; $40/Nonmember DDS
CE Credits: 0.5

Register Now

The ADA maintains the CDT Code annually with revisions, deletions, and additions. The use of current codes impacts claims adjudication and benefits for services. It is essential to code for what you do! Using the code that best represents the service provided will build the patient record and accurately report care to third-party payers.

Learning objectives:

  • Review the history and discover the future evolution of the CDT Code.
  • Realize the structure of a Code (alphanumeric, nomenclature, and descriptor) .
  • Understand how the code is maintained.
  • How to correctly populate a dental claim form with the CDT Code and ICD-10 diagnosis codes.
  • Utilize augmented intelligence guides for proper coding.
  • Use CDT Codes to measure performance, improve workflow and care outcomes.
  • Learn the new code changes for 2022.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Insurance Benefits/Coding category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

Co-Sponsored by MDA Insurance and MDA Services.


Recorded Seminar

Phished, Hacked, and Attacked: Stop Cyber Criminals from Holding Your Practice for Ransom

FidanzaAaron SmithSpeakers: Aaron Smith, ChoiceTel; Dave Fidanza, iCoreConnect
Fee: FREE/DDS and Staff; $25/Nonmember DDS
CE Credits: 1
AGD Code: 550
Register Now

Ransomware breaches have risen by 13% just in the first half of this year. According to a 2022 report by Verizon, 82% of all breaches involve some type of human error. Cyberattacks are hitting too close to home in the dental industry. The American Dental Association was attacked in April. Could your practice be next?

Learn what to look for and how to prevent cyber attackers from accessing your practice infrastructure and shutting down your business.

Learning objectives:

  1. Understand the range of attack techniques.
  2. Learn how to identify cybercrime tactics.
  3. Learn best practices for preventing attacks.

This course counts toward the Dental Business Professional certification.
Click here for more information on the MDA Certified Dental Business Professional program. Earn one credit in the Risk Management category.

About the speakers … Aaron Smith is senior consultant and vice president of operations for ChoiceTel. He works with clients of all sizes to ensure that their IT infrastructure and landscape are designed to meet their current and future needs. Smith has over 12 years of experience at ChoiceTel and holds multiple certifications in telecom engineering and phone system engineering. In addition, he received his Lean Six Sigma Certification from the University of Michigan and was named a Top 30 in their 30s by DBusiness.

Dave Fidanza has held numerous technical and management positions in both service and sales over his 30-year career. He has focused the past 15 years on the design, implementation, and support of enterprise-level software solutions that focus on managing, securing, and delivering data. He currently is chief information officer for iCoreConnect, where he manages the IT department as well as the support and implementation teams.


Analytics in Practice & by Third-Party Payers

Recorded Webinar

Dr. Christopher SmileySpeaker: Chris Smiley, DDS
Fee: $35/MDA DDS and Staff; $65/Nonmember DDS
CE Credits: 1

Register Now

Analytics aid in diagnosis, treatment planning, and claims administration. Performance measures can improve workflow and practice efficiency.

Learning objectives:

  • How to use the provider rating metrics by third-party payers.
  • Utilize measures to assess practice and team member performance in delivering evidence-based care.
  • Use of Evidence-based Guidelines to determine delivery of care to address patient needs.
  • Discover techniques to improve patient appointment systems for preventive and restorative care.
  • Learn how AI can calibrate providers, chart reviews, and aid in chairside diagnosis.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Office Finances category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

Co-Sponsored by MDA Insurance and MDA Services.

About the Speaker … Dr. Chris Smiley is editor and chief of the Journal of the Michigan Dental Association. He is a past chair of the ADA Council on Dental Benefit Programs, where he was a member of the ADA Code Revision Committee that developed and maintained the CDT Code. He is also a past chair of the Dental Quality Alliance, a multistakeholder group that develops performance measures for oral health care. Dr. Smiley has lectured and has published articles on artificial intelligence in dentistry, patient-centered care, evidence-based care, quality improvement in health care, and dental benefit issues.


Charting & Recordkeeping in the Age of Analytics

Recorded Webinar

Dr. Christopher SmileySpeaker: Chris Smiley, DDS
Fee: $35/MDA DDS and Staff; $65/Nonmember DDS
CE Credits: 1

Register Now

Properly documenting diagnostic information is essential to guide treatment planning and support the decisions made for the provided care. In the age of augmented intelligence and analytics, it is vital to document patient data to best support system metrics.

Learning objectives:

  • How to use SOAP notes to efficiently organize the recording of patient encounters.
  • Understand Reporting Diagnosis Coding.
  • Documenting Patient Risk status.
  • Recording caries classification.
  • Utilize imaging documentation.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Risk Management category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

Co-Sponsored by MDA Insurance and MDA Services.

About the Speaker … Dr. Chris Smiley is editor and chief of the Journal of the Michigan Dental Association. He is a past chair of the ADA Council on Dental Benefit Programs, where he was a member of the ADA Code Revision Committee that developed and maintained the CDT Code. He is also a past chair of the Dental Quality Alliance, a multistakeholder group that develops performance measures for oral health care. Dr. Smiley has lectured and has published articles on artificial intelligence in dentistry, patient-centered care, evidence-based care, quality improvement in health care, and dental benefit issues.


Dental Jurisprudence and Ethics

Recorded Webinar

Dan Schulte, JDSpeaker: Dan Schulte, JD
Fee: $35/MDA DDS and Staff; $65/Nonmember DDS
CE Credits: 1

Register Now

The course will cover the delegation and supervision of procedures by dentists to dental assistants and hygienists, highlighting recent changes to the Michigan Administrative Code Rules regarding which procedures may be delegated to a registered dental assistant. Also covered will be ethical requirements related to proper delegation and supervision of procedures to dental assistants and hygienists.

Learning Objectives:

  • Understanding what procedures are legal to delegate to dental assistants and hygienists.
  • Understanding what level of supervision is required when a procedure is delegated.
  • Understanding the difference between the legal and ethical requirements applicable to delegation and supervision.

This course counts toward Michigan’s ethics, jurisprudence, and delegation of duties requirement.

Co-Sponsored by MDA Insurance and MDA Services.

About the Speaker … Dan Schulte, JD, is well-known for his knowledge and experience in the area of association law and is primarily responsible for the firm’s representation of the Michigan Dental Association, Michigan State Medical Society, and the Michigan Osteopathic Association. His work related to association law includes the drafting and review of new legislation and the preparation of Amicus Curiae Briefs for filing in Michigan’s Supreme Court and Court of Appeals on a variety of topics affecting health care professionals practicing in Michigan.


Infection Control in Dentistry: Updates in Continuing Education for Michigan

Recorded Webinar

Dr. Marie FluentSpeaker: Marie T. Fluent, DDS
Fee: $50/person
CE Credits: 1.5

Register Now

Dental professionals in the state of Michigan are now required to complete at least one hour of continuing education in infection control for license renewal. This webinar will highlight requirements under the new administrative ruling that include CDC infection control guidelines, personal protective equipment requirements, and protocol for sterilization of handpieces.

Learning objectives:

  • Describe pertinent CDC Guidance documents to ensure safe dental care.
  • Discuss the importance of handpiece sterilization after use.
  • Understand PPE requirements for safe clinical care and for other tasks within the dental setting.

This course counts towards Michigan’s Infection Control requirement.

Co-sponsored by MDA Insurance and MDA Services.

About the Speaker … Dr. Marie T. Fluent is a graduate of the University of Michigan School of Dentistry. Her dental career spans 35 years and includes roles as an associate dentist and practice owner, infection control coordinator, office manager, and dental assistant. She has extensive experience and expertise as a dental infection control clinical instructor, educator, speaker, author, and consultant. Dr. Fluent is deeply committed to improving dental infection control and patient safety and has educated thousands of dental professionals and students nationally and internationally. She has also written numerous peer-reviewed articles on infection control in the dental setting, OSHA compliance, and responsible antibiotic prescribing. She serves as education consultant for the Organization for Safety, Asepsis, and Prevention.


Myofascial Sources of Pain

Dr. Seena PatelRecorded Webinar

Speaker: Seena Patel, DMD
Fee: $50/MDA DDS; $50/Staff; $75/Non-member DDS
CE Credits: 1

Register Now

Myofascial pain is a common source of musculoskeletal pain affecting the jaws and neck. It can lead to chronic, debilitating pain that also manifests as unexplained tooth pain, earaches, and headaches. This course will review the musculoskeletal sources of orofacial pain, namely myofascial pain. Specifically, this session will cover the etiology, pathogenesis, diagnosis, and management of myofascial pain of the head and neck. Dentists will learn how to identify a patient with myofascial pain, identify myofascial trigger points, and manage the patient’s symptoms.

Learning Objectives:

  • Describe the pathophysiology of myofascial pain.
  • Identify patients with masticatory and cervical myofascial pain.
  • Describe the referral patterns of myofascial trigger points in the jaws, head, and neck.
  • Describe how to perform a musculoskeletal examination for the head and neck.
  • Explain treatment protocols for myofascial pain.

This course counts toward the Michigan Board of Dentistry’s pain management requirement.

About the Speaker … Dr. Seena Patel currently serves as the Associate Director of Oral Medicine and Assistant Professor at the Arizona School of Dentistry & Oral Health at A.T. Still University. She is also an associate at Southwest Orofacial Group in Phoenix, Arizona, limiting her practice to orofacial pain, oral medicine, and dental sleep medicine since 2012. She is a Diplomate of the American Board of Orofacial Pain and the American Board of Oral Medicine. Dr. Patel simultaneously earned her dental and master’s in public health degrees from the Arizona School of Dentistry & Oral Health in 2010 and completed her residency in both orofacial pain and oral medicine at the Herman Ostrow School of Dentistry at the University of Southern California in 2012. Her educational interests are in myofascial pain, neuropathic pain, oral mucosal diseases, management of obstructive sleep apnea with mandibular advancement devices, and the dental management of medically complex patients. Dr. Patel maintains her membership in the American Academy of Orofacial Pain, and American Academy of Oral Medicine, Central Arizona Dental Society, Arizona Dental Association, American Dental Association and American Dental Education Association.


Maximizing Efficiencies in the Post-COVID Era

Dr. Patrick HoulihanRecorded Webinar

Speaker: Patrick Houlihan, DDS
Fee: $50/MDA DDS and Staff; $75/Non-Members
CE Credits: 2

Register Now

This course is designed to provide the doctors and their management teams a plan to develop a “Practice Dashboard,” so that they can track their progress towards their practice goals and any point in time. In today’s competitive practice environment, we spend precious little time in evaluating our progress in the practice. This course will aid in the process of practice growth and improvement.

Learning objectives:

  • Understand what can actually be measured in a dental practice.
  • Understand that not everything should be measured.
  • Be aware of and how to measure factors in a dental practice.
  • Develop a customized list of factors that should be measured in their practices in order to achieve their individual goals.

This course counts toward the Certified Dental Business Professional program.
Earn 2 credits in the Finance category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … Dr. Patrick W. Houlihan has been in private dental practice since 1983. He has been active in dental consulting for the past 18 years and is currently affiliated with Peak Practice Transitions. In addition, Dr. Houlihan is also the deputy director for the MDA’s Forensic Dental Identification Team that is responsible for human identifications in the event of a mass casualty situation. He also is a guest lecturer at the University of Detroit Mercy School of Dentistry and has authored several articles about dental transitions.


Hottest HR Topics of 2021

Brandy RyanRecorded Webinar

Speaker: Brandy Ryan, MBA, PHR, SHRM-CP
Fee: $35/MDA DDS and Staff; $65/Non-Members
CE Credits: 1

Register Now

2020 was one of the toughest years for many of us. Every week brought a new challenge for you and your team. What human resource issues keep you up at night? This course will answer all your questions about the hottest HR issues in the dental profession today.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … Brandy Ryan is a certified HR professional through both the HR Certification Institute® and the Society of Human Resource Management®. Ryan is the MDA director of human resources and is also a Certified Everything DiSC® Trainer at Everything DiSC®: A Wiley Brand. She began her career as a certified dental assistant before completing her Bachelor’s degree in business administration, human resource management. The combination of firsthand dental office experience, more than 12 years of Human Resource management experience, and being a certified DiSC® trainer has contributed to Ryan’s ability to create effective teams, support management, enforce policy and procedure development, and enhance communication among teams.


HIPAA Compliance and Enforcement

Jennifer CoseyRecorded Webinar

Speaker: Jennifer Cosey
Fee: $50/MDA DDS and Staff; $75/Non-Members
CE Credits: 2

Register Now

This Eagle Associates HIPAA seminar will provide guidance for health care professionals regarding current issues relating to HIPAA compliance.

Learning objectives:

  • Hazard Communication
  • TB Infection Control
  • Exposure Control
  • Emergency Preparedness
  • Administrative Policies
  • Waste Management
  • Infectious Disease Preparedness (COVID-19 and Influenza)
  • Ergonomics
  • Workplace Violence and Harassment

This course counts toward the Certified Dental Business Professional program.
Earn 2 credits in the OSHA/HIPAA/OIG. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … As president of Eagle Associates Inc., Jennifer Cosey has 28 years of experience providing compliance assistance with OSHA, HIPAA, CLIA, and OIG. She graduated from the University of Michigan with a Bachelor of Arts degree in 1992 and joined Eagle Associates later that same year.


Scheduling in the New Normal

Dr. Patrick HoulihanRecorded Webinar

Speaker: Patrick Houlihan, DDS
Fee: $35/MDA DDS and Staff; $65/Non-Members
CE Credits: 1

Register Now

After a turbulent 2020 year in dentistry, learn how to schedule for practice, personal, and financial success in this era of the “new normal.” Learn scheduling techniques to not only protect patients and staff but at the same time insure financial health, high staff morale, and practice growth.

Learning objectives:

  • Understand the importance of scheduling.
  • Understand why a full schedule is not necessarily a good schedule.
  • Scheduling is both an “art” and a “science.”
  • Know what factors to consider when developing a customized schedule.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Finance category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … Dr. Patrick W. Houlihan has been in private dental practice since 1983. He has been active in dental consulting for the past 18 years and is currently affiliated with Peak Practice Transitions. In addition, Dr. Houlihan is also the deputy director for the MDA’s Forensic Dental Identification Team that is responsible for human identifications in the event of a mass casualty situation. He also is a guest lecturer at the University of Detroit Mercy School of Dentistry and has authored several articles about dental transitions.


OSHA Compliance Review and COVID-19 Updates

Jennifer CoseyRecorded Webinar

Speaker: Jennifer Cosey
Fee: $50/MDA DDS and Staff; $75/Non-Members
CE Credits: 2

Register Now

This Eagle Associates OSHA seminar will provide guidance for health care professionals regarding current issues relating to OSHA compliance.

Learning objectives:

  • Hazard communication.
  • Exposure control.
  • Administrative policies.
  • Emergency action.

This course counts toward the Certified Dental Business Professional program.
Earn 2 credits in the OSHA/HIPAA/OIG category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … As president of Eagle Associates Inc., Jennifer Cosey has 28 years of experience providing compliance assistance with OSHA, HIPAA, CLIA, and OIG. She graduated from the University of Michigan with a Bachelor of Arts degree in 1992 and joined Eagle Associates later that same year.


Understanding CDT Codes

Dr. Christopher SmileyRecorded Webinar

Speaker: Christopher Smiley, DDS
Fee: $49/DDS; $29/Staff
CE Credits: 1

Coding the right way will help assure practice success and avoid clerical errors that could be interpreted as abusive in a payer audit. This program will address the CDT Code; its nomenclatures and descriptors; the need to code for what you do; how to properly report care to third party payers; new codes for 2021; and how you can help shape the Code to address gaps you have found. Learn to code the right way to assure success and profitability!

Learning objectives:

  • Address new codes and revisions for 2021.
  • Describe the meaning of key fields on a claim form.
  • Discover how the code is developed and how to submit suggestions to address gaps in the code.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Insurance Benefits/Coding category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … Dr. Chris Smiley is a past chair of the ADA Council on Dental Benefit Programs, where he was a member of the ADA Code Revision Committee that developed and maintained the CDT Code. He is also a past chair of the Dental Quality Alliance. Chris has lectured and has published articles on patient-centered care, evidence-based care, quality improvement in health care, and dental benefit issues. Additionally, Dr. Smiley served as chair of the ADA’s Evidence-Based Dentistry Expert panel on Management of Periodontal Disease and was the lead author of the systematic review and clinical guidelines published in JADA. He is a past moderator of the ADA EBD Champions Conference. He recently represented dentistry on an expert panel for the Santa Fe Group’s webinar “Why Oral Health Collaboration is Essential to Overall Health Outcomes.” Dr. Smiley is currently editor of the Michigan Dental Association.


The Opioid Epidemic

Dr. Vince BenivegnaRecorded Webinar

Speaker: Vincent Benivegna, DDS
Fee: $50/MDA DDS and Staff; $75/Non-Members
CE Credits: 1

Register Now

Persistent opioid use after dental and surgical care is common. All practitioners should consider opioid best practices for the sake of optimal pain care for their patients.

Learning objectives:

  • Understand how to counsel patients on the effects and risks associated with using opioids and other controlled substances.
  • Review state and federal laws regarding prescribing and dispensing controlled substances.
  • Discover alternate treatments for pain management.
  • Learn when to use opioids and other controlled substances.
  • How to utilize the Michigan Automated Prescription System.

This course Michigan Board of Dentistry’s pain management requirement and meets the one-time training requirement to renew the controlled substance pharmacy license for dentists.

About the Speaker … Dr. Vince Benivegna is a partner in Mid-Michigan Oral Surgery, with offices in East Lansing, Grand Ledge, and Charlotte, Mich. He is a graduate of the University of Michigan School of Dentistry and completed the Oral Maxillofacial program at Henry Ford Hospital in Detroit. He currently serves on the state of Michigan’s Prescription Drug and Opioid Abuse Commission where he is responsible for recommending additions and changes to Michigan law regarding prescribing, use, and disposal of opioid medication, as well as policy and regulatory recommendations.

 

New Controlled Substance License Requirement

Beginning with the first license renewal cycle after Sept. 1, 2019, anyone holding a controlled substance license will be required to complete a one-time training in opioids and controlled substances awareness. Additional resources are listed below.

About the Speaker … Dr. Vince Benivegna is a partner in Mid-Michigan Oral Surgery, with offices in East Lansing, Grand Ledge, and Charlotte, Mich. He is a graduate of the University of Michigan School of Dentistry and completed the Oral Maxillofacial program at Henry Ford Hospital in Detroit. He currently serves on the state of Michigan’s Prescription Drug and Opioid Abuse Commission where he is responsible for recommending additions and changes to Michigan law regarding prescribing, use, and disposal of opioid medication, as well as policy and regulatory recommendations.

Related Materials


How to Fire Someone the Right Way

Brandy RyanRecorded Webinar

Speaker: Brandy Ryan, MBA, PHR, SHRM-CP
Fee: $35/MDA Members and Staff; $65/Non-Members
CE Credits: 1

Register Now

How to terminate an employee is one of the most-asked questions received annually by the MDA human resources staff. Many factors contribute to the stress of terminating an employee and because the process can be so overwhelming, many employers put off the termination hoping the problem will just get better. In reality, when problems go unaddressed, they generally get worse leading to declining morale and decreased productivity that spreads throughout the office. In this training you will understand the best practices for progressive discipline and termination. This training will also cover the importance of documentation and how to avoid mistakes while terminating an employee.

Learning Objectives:

  • What does “at will” really means?
  • Documentation.
  • Progressive Discipline.
  • What documentation you’ll need if you’re taken to court.
  • Who is in the room and how to structure that meeting.
  • What should you say and not say when terminating an employee?
  • What is a protected class?
  • What do you say to the staff and patients after the employee has been terminated?

This course counts toward the Certified Dental Business Professional program. Earn one credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … Brandy Ryan is a certified HR professional through both the HR Certification Institute® and the Society of Human Resource Management®. Ryan is the MDA director of human resources and is also a Certified Everything DiSC® Trainer at Everything DiSC®: A Wiley Brand. She began her career as a certified dental assistant before completing her Bachelor’s degree in business administration, human resource management. The combination of firsthand dental office experience, more than 12 years of Human Resource management experience, and being a certified DiSC® trainer has contributed to Ryan’s ability to create effective teams, support management, enforce policy and procedure development, and enhance communication among teams.


Common HIPAA Mistakes and How to Avoid Them

Recorded Webinar

Speaker: Jennifer Cosey
Fee: $35/MDA Members and Staff; $65/Non-Members
CE Credits: 1

Register Now

This webinar will identify common HIPAA compliance missteps and provide guidance on how to prevent them in your practice. We will examine the following:

  • Lack of sanctions.
  • Social media gaffes.
  • Failures regarding Business Associate relationships.
  • Violating a patient’s right of access.
  • Security Risk Analysis gaps.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the OSHA/HIPAA/OIG category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the speaker … As president of Eagle Associates Inc., Jennifer Cosey has 28 years of experience providing compliance assistance with OSHA, HIPAA, CLIA, and OIG. She graduated from the University of Michigan with a Bachelor of Arts degree in 1992 and joined Eagle Associates later that same year.


Caring for Patients in Pain

Recorded Webinar

Speaker: Mayoor Patel, DDS, MS
Fee: $50/MDA Members and Staff; $75/Non-Members
CE Credits: 2

Register Now

If a patient is experiencing pain on one side of the face, it may be caused by a temporomandibular disorder. This is especially true if it involves the patient’s chewing muscles. TMDs are part of a group of disabling conditions that are characterized by dysfunctions in the jaw muscles and/or the temporomandibular joint. To add to that, chronic orofacial pain is also a typical feature of TMD. Muscles of the face can also cause unexplained toothaches that lead to unnecessary dental treatment.

This is where dentistry comes into play. These conditions are often misdiagnosed or overlooked, but as a dentist you can step in and provide the guidance, diagnosis, and resources your patients need to live pain-free or with minimal discomfort. As a dentist, you can successfully treat patients’ pain, but it is important to properly understand TMDs, what to look for, and how to provide treatment, such as with oral appliance therapy.

Learning objectives:</p

  • Taking a pain history and what it means.
  • Understanding how to diagnose common TMJ disorders.
  • Identifying and understanding common orofacial pain symptoms.

This course counts toward the Michigan Board of Dentistry’s pain management requirement.

About the speaker … Dr. Mayoor Patel received his dental degree from the University of Tennessee in 1994 and then went on to complete a one-year residency in Advanced Education in General Dentistry. He also earned a Masters in Science from Tufts University in 2011. Additionally, Dr. Patel served as an adjunct clinical instructor at the Craniofacial Pain Center at Tufts Dental School from 2011-2014 and presently again. He also serves as Adjunct Clinical Instructor in the Department of Oral Health and Diagnostic Sciences at the Augusta University, College of Dental Medicine in Augusta, Ga. (formerly Medical College of Georgia). He is one of five dental professionals in Georgia to be board certified in Dental Sleep Medicine. Additionally, Dr. Patel is the only dental practitioner in the country to be triple-boarded in Craniofacial Pain, Dental Sleep Medicine and a Registered Polysomographic Technologist.


Clinical and Radiographic Update on Head and Neck Neoplasms

Recorded WebinarDr. Aftab Macksood and Dr. Juliana Hukill J

Speaker: Macksood Aftab, DO, MHA, ALM, CAQ; Julianna Hukill, DDS, MS
Fee: $50/MDA Members and Staff; $75/Non-Members
CE Credits: 1

Register Now

This webinar is a collaborative effort featuring Dr. Macksood Aftab, chair of the Department of Radiology at Ascension Genesys Hospital, and Dr. Julianna Hukill, a private practice oral surgeon in Grand Blanc. Together they will share their knowledge and clinical expertise in their respective areas. Ample time will be saved for Q&A at the conclusion of the presentations.

Learning objectives:

  • Head and neck anatomy related to the oral cavity on cross sectional imaging.
  • Relevant neoplasms, including appearance and staging of oropharyngeal cancer will be studied.
  • Radiographic manifestation of advanced dental infections including sinus and salivary gland disease will be presented.
  • Clinical aspects of various treatment pathways for such head and neck tumors and lesions as viewed by the oral surgeon.

Carrie Jameson WebberRoll Out the Red Carpet

Recorded Webinar

Speaker: Carrie Jameson Webber
Cost: $50/MDA Members and Staff; $75/Non-member Dentists
CE Credits: 2

Register Now

The purpose of this session is to provide dental professionals a better understanding of how exceptional customer service influences the entire patient experience. This course will include maximizing the telephone as a customer service tool, discussion on the team approach to service, and the importance of effective communication skills.

Learning objectives:

  • Identify five “hot spots” for customer service in each practice.
  • Recognize the impact each role in the practice serves in the patient relationship.
  • Deliver exceptional customer service throughout each practice.

This course counts toward the Certified Dental Business Professional program.
Earn two credits in the Customer Service/Communication category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the speaker … Carrie Webber is chief communications officer and co-owner of Jameson, a dental management, marketing and hygiene coaching firm that helps dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives. She creates customer service and business development opportunities as well as internal and external marketing initiatives and social media strategies to effectively communicate the Jameson message to the dental profession. She is also a contributing author to several publications and blogs on the topics of marketing, customer service and business development as well as a popular speaker at dental meetings nationwide. Webber is also a member of the Speaking Consulting Network and was named a Leader in CE by Dentistry Today in 2019.


Carrie Jameson WebberLet’s Get Social

Recorded Webinar

Speaker: Carrie Jameson Webber
Cost: $50/MDA Members and Staff; $75/Non-member Dentists
CE Credits: 2

Register Now

Social media seems to be the new “it” marketing medium. In reality, social media is a fundamental shift in the way people communicate, taking existing patient referrals to a whole new level. And if you are not part of the conversation, you will find your practice left out in the cold. Start communicating today with your patients in a way that is engaging, fun, and valuable.

Learning objectives:

  • How to implement social media into your practice, existing marketing, and digital tools.
  • Tips on content creation for social media.
  • How to announce to the world that you are part of social media.
  • How to measure and monitor the effectiveness of your social media strategy.

This course counts toward the Dental Business Professional program.
Earn two credits in the Marketing/Social Media category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the speaker … Carrie Webber is chief communications officer and co-owner of Jameson, a dental management, marketing and hygiene coaching firm that helps dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives. She creates customer service and business development opportunities as well as internal and external marketing initiatives and social media strategies to effectively communicate the Jameson message to the dental profession. She is also a contributing author to several publications and blogs on the topics of marketing, customer service and business development as well as a popular speaker at dental meetings nationwide. Webber is also a member of the Speaking Consulting Network and was named a Leader in CE by Dentistry Today in 2019.


Answer 12 Most Difficult Questions Patients Ask

Recorded Webinar

Dr. Richard MadowSpeaker: Dr. Richard Madow
Fee: $35/MDA Members and Staff; $65/Non-Members
CE Credits: 1

Register Now

Difficult questions from patients can drive you nuts! But what’s worse is when you don’t have a really good answer! And here’s the thing: a “good answer” doesn’t just satisfy the patient. It doesn’t just get you out of a sticky situation. A good answer to a difficult patient question actually drives that patient towards treatment!

Yes — a practice that is truly “calibrated” will generate more referrals, have higher treatment acceptance, a happier team, and MORE REVENUE! Here are some of the difficult patient questions that will be covered in this brand-new course:

  • Why didn’t my last dentist tell me I needed this?
  • How long will this crown last?
  • Why won’t insurance cover this?
  • Can’t I just get a regular cleaning? (patient has perio disease)
  • Why didn’t this hurt before YOU did the filling?
  • And many more!

One of the simplest yet most effective “tweaks” you can make in your practice is learning how to answer the most difficult and frustrating questions that patients ask, and in this brand-new seminar we’ll be showing you exactly how to do it in a simple step-by-step manner!

About the speaker … In 1989, Dr. Richard Madow and Dr. David Madow founded The Madow Center for Dental Practice Success with the goal of helping their fellow dentists achieve success and happiness in their practices. Having been named “Leaders in Dental Consulting” by Dentistry Today for many years running, their seminars, publications, and articles are some of the most popular in the dental profession. Dentists and teams all across the country have counted on Madow Success Coaching, a one-on-one opportunity to gain truly individualized advice leading to practice growth, higher revenues and income, and increased enjoyment of dentistry.


Drugs, Labs, Clinical Practice

Recorded Webinar

Maureen Munnelly Perry, DDS, MPA, MAEdSpeaker: Maureen Munnelly Perry, DDS, MPA, MAEd
Fee: $50/MDA Members and Staff; $75/Non-Members
CE Credits: 2

Register Now

This webinar presents an evidence-based approach to answering questions about INR, GFR, CTX, bisphosphonates, and a thorough review of the most common lab tests.

Learning Objectives:

  • Identify tests that are useful in predicting treatment outcomes.
  • Interpret the most common lab results relevant to clinical practice.
  • Implement the use of lab tests in clinical practice.

About the speaker … Maureen Munnelly Perry, DDS, MPA, MAEd, is a professor of special care dentistry and the director of the Center for Advanced Oral Health at ATSU-ASDOH, Mesa, Arizona. She received her Bachelor’s degree from Adelphi University and her DDS from New York University College of Dentistry. Following a general practice residency at Staten Island University Hospital, Dr. Perry completed a two-year New York State Consortium of Medical Education in Developmental Disabilities Fellowship in Special Care Dentistry. She received her Master’s degree in public administration with a concentration in healthcare administration from Long Island University. Dr. Perry also received an MA in education from the Benerd School of Education of the University of the Pacific. Dr. Perry is a fellow of the Academy of Dentistry for Persons with Disabilities and is a Diplomate of the American Board of Special Care Dentistry. She is a past president of the Special Care Dental Association and serves as the United States council member for the International Association for Disability & Oral Health.


Jumping into the Deep End of Special Care Dentistry

Recorded Webinar

Maureen Munnelly Perry, DDS, MPA, MAEdSpeaker: Maureen Munnelly Perry, DDS, MPA, MAEd
Fee: $50/MDA Members and Staff; $75/Non-Members
CE Credits: 2
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Register Now

This webinar presents a discussion of the clinical relevance of the new high blood pressure guidelines and the social and historical context of developmental disabilities in America and an overview of the current barriers to care. Also included is a review of the major disabilities along with some treatment planning tips.

Learning Objectives:

  • Explain barriers to care for people with developmental disabilities.

About the speaker … Maureen Munnelly Perry, DDS, MPA, MAEd, is a professor of special care dentistry and the director of the Center for Advanced Oral Health at ATSU-ASDOH, Mesa, Arizona. She received her Bachelor’s degree from Adelphi University and her DDS from New York University College of Dentistry. Following a general practice residency at Staten Island University Hospital, Dr. Perry completed a two-year New York State Consortium of Medical Education in Developmental Disabilities Fellowship in Special Care Dentistry. She received her Master’s degree in public administration with a concentration in healthcare administration from Long Island University. Dr. Perry also received an MA in education from the Benerd School of Education of the University of the Pacific. Dr. Perry is a fellow of the Academy of Dentistry for Persons with Disabilities and is a Diplomate of the American Board of Special Care Dentistry. She is a past president of the Special Care Dental Association and serves as the United States council member for the International Association for Disability & Oral Health.


Managing Toxic Behaviors

Recorded Webinar

Speaker: Jodi Schafer, SPHR, SHRM-SCP
Fee: $35/MDA Members and Staff; $65/Non-Members
CE Credits: 1

Register Now

Many leaders will tell you that they spend 80% of their time on 20% of their people. In other words, they spend a bulk of their day cleaning up messes caused by a very small percentage of their workforce. Issues include poor performance, failure to follow work rules and of course, toxic behaviors. Uncovering the root cause of toxic behaviors can be tricky and learning to manage the negativity takes a bit of finesse and a lot of will power. Join us for this 60-minute webinar program to learn how to effectively address and reduce toxic behaviors occurring your workplace so that you can spend more time on the things (and people) that matter.

Learning objectives:

  • Identifying the root cause of toxic behaviors.
  • Understanding how personality differences affect workforce dynamics.
  • Using questions to gain accountability and responsibility for change.
  • The Do’s and Don’ts of addressing a behavior problem.
  • Tips for reducing relapse and increasing the overall workplace culture.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … Jodi Schafer is owner of Human Resource Management Service, LLC. Her “Staff Matters” column appears monthly in the MDA Journal.


Fundamentals of Supervision

Recorded Webinar

Speaker: Jodi Schafer, SPHR, SHRM-SCP
Fee: $35/MDA Members and Staff; $65Non-Members
CE Credits: 1

Register Now

Dentists and Office Managers often find themselves in a leadership role with little to no formal management or leadership training. This can lead to frustrating mistakes that can end up costing your practice a lot of time and money. This 60-minute webinar introduces some of the fundamental skills needed to effectively supervise your team, allowing you to reset your focus and improve the overall results of your team in the process.

Learning objective:

  • Leader’s Role in Employee Engagement.
  • Communication and Coaching.
  • Performance Assessment and Development.
  • Situational Leadership.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … Jodi Schafer is owner of Human Resource Management Service, LLC. Her “Staff Matters” column appears monthly in the MDA Journal.


Recorded Webinar

Skyrocket Your Customer Service with New Communication Strategies: (Part 1)

Speaker: Thomas Lambert, DDS
Fee: $35/MDA Members and Staff; $65/Non-Members
CE Credits: 1

Register Now

Customer service begins and ends with positive communication. In this course Dr. Thomas Lambert will prepare you and your team for success. He will address some of the top concerns that all front office teams are challenged with.

Learning objectives:

  • Scripting an inviting greeting for the patient on the phone!
  • Verbal strategies to guide your patient to their very best first appointment!
  • Streamlining patient communications with emails, texting and online health history!
  • Satisfying angry patients and protecting your online reputation.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Customer Service/Communication category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … Dr. Thomas Lambert is a graduate of The Ohio State University and practices cosmetic and implant dentistry in Grand Rapids. He is the Team Dentist for the Detroit Tigers AAA affiliate West Michigan White Caps and for more than two decades has presented courses to dental teams around the country.


Recorded Webinar

Skyrocket Your Customer Service with New Communication Strategies (Part 2)

Speaker: Thomas Lambert, DDS
Fee: $35/MDA Members and Staff; $65/Non-Members
CE Credits: 1

Register Now

Customer service begins and ends with positive communication. In this course Dr. Lambert with prepare you and your team for success. He will address some of the top concerns that all front office teams are challenged with.

Learning objectives:

  • Time management strategies to reduce stress in your office.
  • Reduce accounts receivable and billings with time of service payment strategies.
  • Divorced parents-smoothing the child’s journey with proper parental consent.
  • The morning huddle — the key to being prepared, organized and ready.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Customer Service/Communication category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … Dr. Thomas Lambert is a graduate of The Ohio State University and practices cosmetic and implant dentistry in Grand Rapids. He is the Team Dentist for the Detroit Tigers AAA affiliate West Michigan White Caps and for more than two decades has presented courses to dental teams around the country.


Recorded Seminar

Staff Performance: Appraisals, Training and, What’s on the Horizon

Speakers: Jodi Schafer, SPHR and Brandy Ryan, PHR, SHRM-PC
Fee: $35/MDA Members and Staff; $65/Non-Members
CE Credits: 1

Register Now ›

Managing and motivating your staff can be one of the most difficult jobs in dentistry. Your team, your “human” resource, is a huge factor in your success, but it often takes something going wrong before real attention is given to managing this part of your business. Together, Jodi and Brandy will share the most common HR questions/situations they receive on a daily basis.

Course objectives:

  • Understand performance metrics.
  • How to guide staff behaviors.
  • Requiring adherence to work rules.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the speakers … Jodi Schafer is owner of Human Resource Management Service, LLC. Her “Staff Matters” column appears monthly in the MDA Journal. Brandy Ryan is the MDA director of human resources.


Recorded Seminar

Key Factors for Hiring Exceptional Personnel

Speakers: Jodi Schafer, SPHR and Brandy Ryan, PHR, SHRM-PC
Fee: $35/MDA Members and Staff; $65/Non-Members
CE Credits: 1

Register Now ›

What are two things that you dread most in your practice? Hiring and firing! HR professionals, Brandy Ryan and Jodi Schafer, walk you through some key tips that will make both of these things easier.

This webinar counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the speaker … Jodi Schafer is owner of Human Resource Management Service, LLC. Her “Staff Matters” column appears monthly in the MDA Journal. Brandy Ryan is the MDA director of human resources.


Recorded Seminar

Human Trafficking Identification: Take a Closer Look

Speaker: Sheila Ann Meshinski, BSN, RN, CEN, CFN
Fee: $35/MDA Members and Staff; $65/Non-Members
CE Credits: 1
Register Now ›

The Michigan law banning human trafficking took effect on Aug. 24, 2006, with various provisions strengthening the law occurring over the following years. In 2014, the Training for Medical Professionals provision was adopted requiring most medical professionals (including dentists) to become trained in identifying the signs of human trafficking. This training session meets the Michigan Board of Dentistry’s new licensing requirement — adopted Jan. 6, 2017 — for health care professionals to complete an identification training course.

Learning objectives include:

  • Understanding the types and venues of human trafficking in the state of Michigan.
  • Identifying victims of human trafficking in health care settings.
  • Recognizing the warning signs of human trafficking in health care settings for adults and minors.
  • Resources for reporting the suspected victims of human trafficking.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Customer Services/Communication category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

This course counts toward the Michigan Board of Dentistry’s human trafficking identification requirement.


LIVE COURSES        ON-DEMAND COURSES

LIVE COURSES

No events are currently scheduled.

ON-DEMAND COURSES

Dental Jurisprudence and Ethics

Recorded Webinar
The course will cover the delegation and supervision of procedures by dentists to dental assistants and hygienists, highlighting recent changes to the Michigan Administrative Code Rules regarding which procedures may be delegated to a registered dental assistant. Also covered will be ethical requirements related to proper delegation and supervision of procedures to dental assistants and hygienists.

This course counts toward Michigan’s ethics, jurisprudence, and delegation of duties requirement.

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Infection Control in Dentistry: Updates in Continuing Education for Michigan

Recorded Webinar
This webinar will highlight requirements under the new administrative ruling that include CDC infection control guidelines, personal protective equipment requirements, and protocol for sterilization of handpieces.

This course counts towards Michigan’s Infection Control requirement.

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Myofascial Sources of Pain

Recorded Webinar
This course will review the musculoskeletal sources of orofacial pain, namely myofascial pain.

This course counts toward the Michigan Board of Dentistry’s pain management requirement.

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The Opioid Epidemic

Recorded Webinar
Persistent opioid use after dental and surgical care is common. All practitioners should consider opioid best practices for the sake of optimal pain care for their patients.

This course Michigan Board of Dentistry’s pain management requirement and meets the one-time training requirement to renew the controlled substance pharmacy license for dentists.

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Caring for Patients in Pain

Recorded Webinar
As a dentist, you can successfully treat patients’ pain, but it is important to properly understand TMDs, what to look for, and how to provide treatment, such as with oral appliance therapy.

This course counts toward the Michigan Board of Dentistry’s pain management requirement.

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No events are currently scheduled.

Upcoming live CE courses appear below. Click the buttons below to view additional on-demand CDBP courses or courses offered at the 2022 MDA Annual Session. Look for the CDBP logo in the course description.

ON-DEMAND COURSES


2023 MDA Spring Scientific Session

03/10/2023 - 03/12/2023 | All Day

Speaker: Ryan Vet, MBA; Cindy Purdy, RDH, BSDH

Fee: See Below

CE Credits: 9

Great Wolf Lodge, Traverse City MI

Welcome to Great Wolf Lodge, a first-class, full-service destination resort designed to capture the atmosphere and adventure of the north woods. At Great Wolf Lodge you can take an adventure trip into the north woods at a gigantic indoor resort. It’s great for the whole family! While you’re there, be sure to test your bravery at Bear Track Landing, with eight water slides and five pools. As one of the world’s largest indoor water parks, Great Wolf Lodge provides water-based entertainment throughout the year, even during winter!

Read More Register Now

ON-DEMAND COURSES

Phished, Hacked, and Attacked: Stop Cyber Criminals from Holding Your Practice for Ransom

Recorded Webinar
Ransomware breaches have risen by 13% just in the first half of this year. According to a 2022 report by Verizon, 82% of all breaches involve some type of human error. Cyberattacks are hitting too close to home in the dental industry. The American Dental Association was attacked in April. Could your practice be next?

This course counts toward the Dental Business Professional certification.
Click here for more information on the MDA Certified Dental Business Professional program. Earn one credit in the Risk Management category.

READ MORE


Risk Management for Dental Office Personnel | Part One

Recorded Webinar
This two-part webinar will provide the latest claim information statistics to help mitigate risk and real life experience of your colleagues who have encountered risk exposure.

This course counts toward the Certified Dental Business Professional program. Earn 2 credits in the Risk Management category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

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Risk Management for Dental Office Personnel | Part Two

Recorded Webinar
This two-part webinar will provide the latest claim information statistics to help mitigate risk and real life experience of your colleagues who have encountered risk exposure.

This course counts toward the Certified Dental Business Professional program. Earn 2 credits in the Risk Management category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

READ MORE


Analytics in Practice & by Third-Party Payers

Recorded Webinar
Analytics aid in diagnosis, treatment planning, and claims administration. Performance measures can improve workflow and practice efficiency.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Office Finances category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

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Charting & Recordkeeping in the Age of Analytics

Recorded Webinar
Properly documenting diagnostic information is essential to guide treatment planning and support the decisions made for the provided care. In the age of augmented intelligence and analytics, it is vital to document patient data to best support system metrics.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Risk Management category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

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Maximizing Efficiencies in the Post-COVID Era

Recorded Webinar
This course is designed to provide the doctors and their management teams a plan to develop a “Practice Dashboard,” so that they can track their progress towards their practice goals and any point in time. In today’s competitive practice environment, we spend precious little time in evaluating our progress in the practice. This course will aid in the process of practice growth and improvement.

This course counts toward the Dental Business Professional certification.
Earn 2 credits in the Office Finance category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

READ MORE


Hottest HR Topics of 2021

Recorded Webinar
2020 was one of the toughest years for many of us. Every week brought a new challenge for you and your team. What human resource issues keep you up at night? This course will answer all your questions about the hottest HR issues in the dental profession today.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


HIPAA Compliance and Enforcement

Recorded Webinar
This Eagle Associates HIPAA seminar will provide guidance for health care professionals regarding current issues relating to HIPAA compliance including hazard communication, exposure control, emergency preparedness, waste management, ergonomics, and more.

This course counts toward the Certified Dental Business Professional program.
Earn 2 credits in OSHA/HIPAA/OIG category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


Scheduling in the New Normal

Recorded Webinar
After a turbulent 2020 year in dentistry, learn how to schedule for practice, personal, and financial success in this era of the “new normal.” Learn scheduling techniques to not only protect patients and staff but at the same time insure financial health, high staff morale, and practice growth.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in Office Finances category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


OSHA Compliance Review and COVID-19 Updates

Recorded Webinar
This Eagle Associates OSHA seminar will provide guidance for health care professionals regarding current issues relating to OSHA compliance including hazard communication, exposure control, administrative policies, and emergency action.

This course counts toward the Certified Dental Business Professional program.
Earn 2 credits in OSHA/HIPAA/OIG category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


Understanding CDT Codes

Recorded Webinar
Coding the right way will help assure practice success and avoid clerical errors that could be interpreted as abusive in a payer audit. This program will address the CDT Code; its nomenclatures and descriptors; the need to code for what you do; how to properly report care to third party payers; new codes for 2021; and how you can help shape the Code to address gaps you have found. Learn to code the right way to assure success and profitability!

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in Insurance Benefits/Coding category. Click here for more information on the MDA Certified Dental Business Professional program.

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How to Fire Someone the Right Way

Recorded Webinar
Many factors contribute to the stress of terminating an employee and because the process can be so overwhelming, many employers put off the termination hoping the problem will just get better. In this training you will understand the best practices for progressive discipline and termination. This training will also cover the importance of documentation and how to avoid mistakes while terminating an employee.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


Common HIPAA Mistakes and How to Avoid Them

Recorded Webinar
This webinar will identify common HIPAA compliance missteps and provide guidance on how to prevent them in your practice. We will examine the following: lack of sanctions, social media gaffes, business associate failures, violating a patient’s right of access, and Security Risk Analysis gaps.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the OSHA/HIPAA/OIG category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


Roll Out the Red Carpet

Recorded Webinar
The purpose of this session is to provide dental professionals a better understanding of how exceptional customer service influences the entire patient experience. This course will include maximizing the telephone as a customer service tool, discussion on the team approach to service, and the importance of effective communication skills.

This course counts toward the Certified Dental Business Professional program.
Earn 2 credits in the Service/Communication category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


Let’s Get Social

Recorded Webinar
Social media seems to be the new “it” marketing medium. In reality, social media is a fundamental shift in the way people communicate, taking existing patient referrals to a whole new level. And if you are not part of the conversation, you will find your practice left out in the cold. Start communicating today with your patients in a way that is engaging, fun, and valuable.

This course counts toward the Certified Dental Business Professional program.
Earn 2 credits in the Marketing/Social Media category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


Managing Toxic Behaviors

Recorded Webinar
Many leaders will tell you that they spend 80% of their time on 20% of their people. In other words, they spend a bulk of their day cleaning up messes caused by a very small percentage of their workforce. Join us for this 60-minute webinar program to learn how to effectively address and reduce toxic behaviors occurring your workplace so that you can spend more time on the things (and people) that matter.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


Fundamentals of Supervision

Recorded Webinar
Dentists and Office Managers often find themselves in a leadership role with little to no formal management or leadership training. This can lead to frustrating mistakes that can end up costing your practice a lot of time and money. This 60-minute webinar introduces some of the fundamental skills needed to effectively supervise your team, allowing you to reset your focus and improve the overall results of your team in the process.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


Skyrocket Your Customer Service with New Communication Strategies: (Part 1)

Recorded Webinar
Customer service begins and ends with positive communication. In this course Dr. Thomas Lambert will prepare you and your team for success. He will address some of the top concerns that all front office teams are challenged with including employee engagement, communication, coaching, performance assessment, and more.

This course counts toward the Certified Dental Business Professional program.
Earn 1 credit in the Customer Service/Communication category. Click here for more information on the MDA Certified Dental Business Professional program.

READ MORE


Skyrocket Your Customer Service with New Communication Strategies: (Part 2)

Recorded Webinar
Customer service begins and ends with positive communication. In this course Dr. Thomas Lambert will prepare you and your team for success. He will address some of the top concerns that all front office teams are challenged with including time management, morning huddles, accounts receivable and billing strategies, and more.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Service/Communication category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

READ MORE


OIG Fraud, Waste, and Abuse Prevention

Recorded Webinar
The webinar will be an explanation of the Office of the Inspector General guidance for written Fraud, Waste, and Abuse Prevention policies in Medicare/Medicaid programs. Healthy Kids is a Medicaid initiative administered by Delta and Blue Cross. Both of these plans will ask participating providers to attest to complying with the OIG guidance, training staff, etc.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the OSHA/HIPAA/OIP category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

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Clinical Basics for the Business Professional

Recorded Webinar
This course will provide a review of the dental benefit landscape. Topics include CMS compliance; market place trends, plan design, plan cost containment strategies and systems strategies practitioners can implement to address this changing environment.

This course counts toward the Certified Dental Business Professional program. Earn 2 credits in the Clinical Basics category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

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Staff Performance: Appraisals, Training and, What’s on the Horizon

Recorded Webinar
Managing and motivating your staff can be one of the most difficult jobs in dentistry. Your team, you “human” resource, is a huge factor in your success, but it often takes something going wrong before real attention is given to managing this part of your business. Together, Jodi and Brandy will share the most common HR questions/situations they receive on a daily basis.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

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Key Factors for Hiring Exceptional Personnel

Recorded Webinar
What are two things that you dread most in your practice? Hiring and firing! HR professionals, Brandy Ryan and Jodi Schafer, walk you through some key tips that will make both of these things easier.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

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Financial Systems Training for Front Office Personnel

Recorded Webinar
Participants of this webinar will learn that the flow of money through a dental practice involves much more than handling a spreadsheet or depositing money in the bank at the end of the day. Someone involved with finances must coordinate (sometimes even help develop) the financial policies of the practice. He or she must be able to instruct the whole team — including the dentist — in the importance of their role in the financial health of the practice.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Office Finances category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

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Human Trafficking Identification: Take a Closer Look

Recorded Webinar
The Michigan law banning human trafficking took effect on Aug. 24, 2006, with various provisions strengthening the law occurring over the following years. In 2014, the Training for Medical Professionals provision was adopted requiring most medical professionals (including dentists) to become trained in identifying the signs of human trafficking. This training session meets the Michigan Board of Dentistry’s new licensing requirement — adopted Jan. 6, 2017 — for health care professionals to complete an identification training course.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Service/Communication category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

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Dental Society/Organization Courses

Courses appearing below are sponsored by various district dental societies and non-profit Michigan dental organizations.

NOTE: The MDA encourages local dental societies and non-profit Michigan dental organizations to publicize courses and speakers online and in the MDA Journal’s Continuing Education listings. These listings are published when submitted and should not be considered a definitive list or master calendar of all component CE courses offered in the state of Michigan. Local societies planning CE events are urged to contact other components when scheduling courses to avoid conflicting dates.

Prevention Strategies for Back and Neck Pain

01/09/2023 | 6:15 pm - 8:45 pm

Speaker: David Oliver, PT, OCS, Dip. MDT

Fee: FREE/Active and Associate WDDS Members and Dental Students; $35/All Other Members; $45/Non-DDS Team Members; $100/Nonmember DDS

CE Credits: 1

Weber’s Inn, Ann Arbor MI

Live Seminar | Washtenaw District Dental Society
This course will review common causes for spinal pain and discuss easy preventative strategies to keep their spine happy and healthy.

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Implant Supported Restorative Options for Full Arch Cases

01/17/2023 | 5:30 pm - 8:00 pm

Speaker: Jeff Carlson

Fee: FREE/MDDS Member DDS; $50/MDA Member DDS

CE Credits: 1

Delta Marriott Hotel, Muskegon MI

In-Person Meeting | Muskegon District Dental Society

This seminar will examine implant supported restorative options for full arch cases.

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Predictable Endodontic Outcomes in the General Practice: Efficiency Through Simplicity

01/20/2023 | 8:00 am - 4:00 pm

Speaker: David Landwehr, DDS, MS

Fee: $225/Member DDS; $100/First Dental Team Member (reduced rates for additional); $100/Retired WMDDS DDS

CE Credits: 7

Frederik Meijer Gardens, Grand Rapids MI

Live Seminar | West Michigan District Dental Society
This session will place special emphasis on locating the hard-to-find canals prior to using a rotary instrument in order to establish a predictable and reproducible glide path to the root apex.

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Pain Management (a.m.) and Infection Control (p.m.)

02/10/2023 | 9:00 am - 4:00 pm

Speaker: Sanjay Chand, MD

Fee: FREE/MDDS Member DDS; $50/MDA Member DDS; $50/Staff

CE Credits: 6

Muskegon Country Club, Muskegon MI

In-Person Seminar | Muskegon District Dental Society

The morning course will look at pain management in dentistry. The afternoon session will address infection control in the dental practice.

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Built to Last: It’s Time to Take Care Of Yourself First, Not Your Patients | An MDA Update

03/13/2023 | 6:15 pm - 8:45 pm

Speaker: Lisa Knowles, DDS; Vince Benivegna, DDS

Fee: FREE/Active and Associate WDDS Members and Dental Students; $35/All Other Members; $45/Non-DDS Team Members; $100/Nonmember DDS

CE Credits: 1.25

Weber’s Inn, Ann Arbor MI

Live Seminar | Washtenaw District Dental Society
The first session will help you learn basic concepts in self-care, body care, and mindfulness-based stress reduction. The second session will discuss what is new at the MDA.

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Updates on Hypophosphatasia

04/18/2023 | 5:30 pm - 8:00 pm

Speaker: Juan Yepes, DDS, MS

Fee: FREE/MDDS Member DDS; $50/MDA Member DDS

CE Credits: 1

Delta Marriott Hotel, Muskegon MI

In-Person Meeting | Muskegon District Dental Society

This seminar will provide updates on the rare genetic disorder called hypophosphatasia.

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Dental Schools

ADA Courses

In addition to the many continuing education courses offered by the Michigan Dental Association, the American Dental Association offers numerous continuing education courses, seminars and conferences throughout the year. Take advantage of the education opportunities the ADA has to offer and use them to help complete your continuing education requirements necessary for license renewal.

No events are currently scheduled.