Cybercrime is on the increase, and dental offices are an inviting target for a common cyber-attack you should be aware of — phishing.
“Phishing” affects businesses of all sizes. These attacks can take many forms, but they all share a common goal – getting you to share sensitive information such as login credentials, patient information, credit card information, or bank account details with cybercriminals.
To help protect your networks and computers from cyber threats, you and your team members are the first, and best, line of defense.
Here are a few different types of phishing attacks to watch out for:
Phishing: In this type of attack, hackers impersonate a real company to obtain your login credentials. You may receive an email asking you to verify your account details with a link that takes you to an imposter login screen that delivers your information directly to the attackers.
Spear phishing: Spear phishing is a more sophisticated phishing attack that includes customized information that makes the attacker seem like a legitimate source. They may use your name and phone number and refer to the name of your practice in the email to trick you into thinking they have a connection to you, making you more likely to click a link or attachment that they provide. You can read more about Spear phishing here.
Shared document phishing: You may receive an email that appears to come from file-sharing sites like Dropbox or Google Drive alerting you that a document has been shared with you. The link provided in these emails will take you to a fake login page that mimics the real login page and will steal your account credentials.
To avoid these phishing schemes, be sure to observe the following email best practices:
- Don’t click on links or attachments from senders that you do not recognize. Be especially wary of .zip or other compressed or executable file types.
- Don’t provide sensitive personal information (like usernames and passwords) over email.
- Watch for email senders that use suspicious or misleading domain names.
- Inspect URLs carefully to make sure they’re legitimate and not imposter sites.
- Don’t try to open any shared document that you’re not expecting to receive.
- Be especially cautious when opening attachments or clicking links if you receive an email containing a warning banner indicating that it originated from an external source.