Fundamentals of Supervision

Recorded Webinar — Nov. 7, 2019

Speaker: Jodi Schafer, SPHR, SHRM-SCP
Fee: $25
CE Credits: 1

Dentists and Office Managers often find themselves in a leadership role with little to no formal management or leadership training. This can lead to frustrating mistakes that can end up costing your practice a lot of time and money. This 60-minute webinar introduces some of the fundamental skills needed to effectively supervise your team, allowing you to reset your focus and improve the overall results of your team in the process.

Learning objective:

  • Leader’s Role in Employee Engagement.
  • Communication and Coaching.
  • Performance Assessment and Development.
  • Situational Leadership.

This course counts toward the Certified Dental Business Professional program. Earn 1 credit in the Human Resources category. Click here for more information on the MDA Certified Dental Business Professional program. Look for this logo for other CDBP-qualifying courses.

About the Speaker … Jodi Schafer is owner of Human Resource Management Service, LLC. Her “Staff Matters” column appears monthly in the MDA Journal.